GENERAL TERMS AND CONDITIONS OF SALE
This document (General Terms and Conditions of Sale) defines the conditions applicable to sales concluded between on the one hand the persons making a purchase via the MATT Racing website http://www.mattracingmoto.com, hereinafter referred to as "the customer" and on the other hand the self-owned company Marion GRAS, hereinafter referred to as "MATT Racing".
These conditions apply to non-commercial individuals and professionals. The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these conditions of sale.
1. APPLICATION AND MODIFICATION OF THE CONDITIONS OF SALE
These general terms and conditions of sale apply to all orders placed on the mattracingmoto.com website. MATT Racing reserves the right to adapt or modify these general terms and conditions of sale at any time. In case of modification, the general terms and conditions of sale in force on the day of the order will be applied to each order. The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these conditions of sale.
All offers of products, services and delivery terms, at the prices indicated in Euros, are valid in mainland France, Corsica and Monaco, within the limits of available stocks. The items we sell are described and presented with the greatest accuracy. If, despite all our precautions, errors may have occurred, we could under no circumstances be held liable for them.
The photos representing the products are only indicative because of the alterations that may exist due to their transcription on the site. They are therefore non-contractual. (The accessories represented on the visuals not included in the product description are optional)
Except in the case of a guarantee, any operation between MATT Racing and its customers, which is not disputed within 7 days of delivery, cannot give rise to a claim.
The order can only be registered on the site if you have clearly identified yourself by creating an account on mattracingmoto.com if you are not yet registered.
Any order implies acceptance of the prices and description of the products available for sale. The contract is formed when the confirmation of your order is issued.
As soon as your order is validated, it will be sent to our logistics departments for processing. You will receive within one hour a first automatic e-mail acknowledgement of receipt. But at any time, you can obtain information about your order by consulting us by contacting us:
- By phone: 06 98 31 12 73, Monday to Friday from 10am to 7pm.
- By email: email@example.com
- By mail: MATT Racing - GRAS Marion - 501, impasse de la Castillette - 83210 LA FARLEDE
4. ORDER VALIDATION
Any order form signed by the consumer by "one click" constitutes an irrevocable acceptance which can only be challenged within the limits provided for in these general conditions of sale. The "click" associated with the authentication and non-repudiation procedure and the protection of message integrity constitutes an electronic signature. This electronic signature has the same value between the parties as a handwritten signature. For custom or personalized items, the validation of the Print Order is irrevocable. In the event of a dispute, no recourse will be possible if the delivered product complies with the Good to Print validated by the customer.
The prices are indicated in euros and are not subject to VAT (self employed). For promotions, the validity period of these promotions is indicated in the product sheet. Keep your invoice, it will be used in case of exchange or refund. All orders, regardless of their origin, are payable in Euros. MATT Racing reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of registration of the orders subject to availability. The shipping costs vary according to the product(s) ordered, their weight, their volume, the carrier and the place of delivery. When you place your order, the exact price will be indicated. The products remain the property of MATT Racing until full payment of the price.
6. PAYMENT AND SECURITY
6-1 PAYMENT BY CREDIT CARD
On mattracingmoto.com you can pay by credit card via MONETICO CM CIC Payment. By paying by card, you speed up the process of placing your order. Credit cards, VISA and Mastercard are accepted.
6-2 PAYMENT BY PAYPAL
Payment is made on the PayPal server via an SSL encrypted page. Thus MATT Racing has no knowledge of your banking information. The payment is therefore perfectly secure.
6-3 PAYMENT BY CHEQUE (ONLY FOR METROPOLITAN FRANCE)
If you do not have a credit card, you can also pay by cheque. Your payment must be made payable to "Marion GRAS". The order will only be processed after receipt of your cheque. An additional period of 10 to 12 days for the validation and dispatch of orders may be charged as part of a provision check on the account, requested by the banking services.
If you wish to use payment by cheque, you can print your order from our website. To do this, after validating your basket, select the payment method "by check". You will get a summary of your order that you can print.
For any order from the French Overseas Departments and Territories, please contact our sales team directly by email at firstname.lastname@example.org or by phone at +33 6 98 31 12 73.
6-5 RETENTION OF TITLE
The products remain the property of MATT Racing until MATT Racing has received the order in full. However, from the time of delivery, the risks of the goods delivered are transferred to the customer.
6-6 DEFAULT OF PAYMENT
MATT Racing reserves the right to refuse to make a delivery or to honour an order from a consumer who has not fully or partially settled a previous order or with whom a payment dispute is being administered.
6-7 ANTI-FRAUD CONTROL
MATT Racing controls all orders that have been validated on its website. These controls are intended to protect MATT Racing from abusive practices by fraudsters. As part of these procedures, our services may ask you for all the documents necessary to unblock your order: proof of residence and debit in your name, etc.... These requests are made by e-mail or telephone.
7. TERMS AND DELIVERY TIMES
MATT Racing undertakes to respect as much as possible the shipping time given to you as an indication on the product sheet.
When ordering several items, the delivery time to be taken into account is the longest.
8.1 ITEMS UNDER WARRANTY
Our products are guaranteed parts and labour for a period of one year, by return or deposit in our store according to the articles of these general conditions of sale. According to Article R. 211-4 of the Consumer Code: "In contracts concluded between professionals, on the one hand, and non-professionals or consumers, on the other hand, the professional cannot contractually guarantee the thing to be delivered or the service to be rendered without clearly stating that the legal guarantee which obliges the professional seller to guarantee the buyer against all the consequences of hidden defects or defects of the thing sold or the service rendered" applies in any event.
For custom-made and personalised articles, MATT Racing cannot under any circumstances be held liable in the event of incorrect measurements being transmitted by the customer. In the event of a problem with measures for which the customer is responsible, the latter will be offered a solution for retouching the template at his own expense. The costs generated by these changes will be clearly notified to him by email and must be paid before any alterations are made. Matt Racing cannot be held responsible for any additional delays that may result from a rework of the template.
8.2 RETURN TIME
If you were not satisfied with the product delivered, you have a period of 7 days from receipt of delivery to return the items in perfect original condition.
8.3 RETURN OF GOODS
In the event of return of goods of custom-made or personalised products, no refund can be granted. A credit note may be produced after agreement with the litigation department. We thank you for returning the goods to us in simple colissimo tracking, you are free to take out insurance with the carrier for the market value of the products. This is particularly necessary in the event of spoliation or loss of this merchandise by their services.
In all cases, the return is at the consumer's expense. In the event of an apparent defect or non-conformity of the delivered product duly noted by us in the conditions provided for in these conditions of sale, the customer may obtain a free replacement or refund of the product at our option, excluding any compensation or damages.
9. PROVISION OF THE "INFORMATIQUE ET LIBERTÉS" LAW
At any time, you have the right to access, modify, rectify and delete data concerning you (article 34 of the law "Informatique et Libertés" of 6 January 1978). When you place your order, we offer you the opportunity to receive promotional offers.
In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or court decision, this shall in no way affect the validity of and compliance with these general terms and conditions of sale.
MATT Racing could not be held liable for inconveniences and damages relating to the use of the Internet network such as a break in the service, the presence of computer viruses or external intrusions or more generally all cases qualified as force majeure by the courts. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing this, any legal action shall be brought before the competent courts which the plaintiff may bring at his choice: the court of the place where the defendant remains, the place where the thing is actually delivered or the place where the service is performed. These conditions are subject to French law.
According to the law of 11 March 1957, any reproduction, even partial, of the elements of the www.mattracingmoto.com site requires the prior written consent of the Marion GRAS auto-enterprise.
MATT Racing is owned by the self-owned company Marion GRAS
501, impasse de la Castillette
83210 LA FARLEDE
Customer service: 06 98 31 12 12 73